Attendant Care

DVA-funded Attendant Care may provide eligible veterans with personal assistance and support with activities of daily living where this is required because of their accepted conditions.

What Is Attendant Care?

Attendant Care provides personal assistance and support to eligible veterans with activities of daily living affected by their accepted conditions. The type and level of support required will depend on the veteran's individual circumstances and the support approved by DVA. AVOSS can assist with establishing appropriate Attendant Care and, once approved, coordinate suitable local providers and manage the ongoing service.

Examples of Attendant Care Support

The following are examples only. DVA determines what is approved for each individual veteran.

  • Personal hygiene and personal care
  • Dressing and grooming
  • Mobility and assistance with daily activities
  • Meal preparation
  • Medication prompting where approved
  • Supervision and support with activities of daily living
  • Other Attendant Care assistance approved by DVA

How AVOSS Helps

Establishing Support

AVOSS assists with the practical process of establishing Attendant Care, including supporting information and liaison where required.

Provider Sourcing & Setup

AVOSS can identify and assess a suitable local care provider or work with an appropriate existing provider. Provider suitability, experience, qualifications and relevant checks are considered where required for the approved support.

Ongoing Management

AVOSS manages service coordination, provider arrangements and administration, and can assist with relevant changes to ensure the service continues to reflect the veteran's DVA approval and support requirements.

No Out-of-Pocket Service Costs

For approved DVA-funded Attendant Care managed by AVOSS, the veteran does not pay AVOSS or the local service provider for the approved service. AVOSS manages provider payments and invoices DVA directly, removing the need for the veteran to pay for the service and then seek reimbursement.

Discuss Your Support Needs

Contact AVOSS to discuss your circumstances and how we may be able to assist you to establish or manage DVA-funded Attendant Care overseas.

Talk to AVOSS